Knowledgebase
Installing Cilix Monitoring Agent – MacOS
Overview We can use a monitoring agent to let us know the status of computers/laptops and to give us remote access to computers and laptops. …
Installing & Using Chrome Remote Desktop
We can use Chrome Remote Desktop to connect to your PC or laptop if our agent isn’t yet installed or our remote control software isn’t …
Install Office 365 on MacOS
This article will guide you through installing the Office 365 software onto your Mac. Step 1: Sign in and install Office Go to www.office.com and if you’re …
Install CilixDrive on MacOS
This article will walk you through installing the CilixDrive sync client on MacOS. Click the download link that you’ll be sent with these instructions Double …
Disabling signatures in Outlook
If you are using a central e-mail signature then you will need to disable your signature in Outlook so a duplicate isn’t added (or the …
Disable Fast Startup in Windows 10
Issue By default, Windows 10 has Fast Startup enabled. This means that when you select the shutdown option from the Start Menu the computer is …
Creating and emailing Contact Groups in Outlook
Please find below instructions on how to create and email a Contact Group from within Outlook: Creating a contact group Click People on the Navigation bar. …
Checking Box Sync Status
Open the system tray in the bottom right-hand corner of the screen. Right-click on the Box Icon, then click ‘Preferences’ You should see a ‘Box …
Checking and renewing IP address – Windows
Overview These instructions have been written to guide you through the process of checking your IP address (your network address normally given to your Windows …