IOS 11+ – Adding Exchange Account to Stock Mail App

These instructions let you know how to add an Exchange/Office 365 e-mail account to your Mail app on an iPhone/iPad that is running IOS version 11 or later:

  • Go to Settings > Accounts & Passwords and tap Add Account. 
  • Tap Exchange.
  • Enter your email address and enter a description.
  • Tap ‘Sign In’ & enter your email password, then tap ‘Sign in’ again. 
  • If prompted, please tap ‘Allow’. 
  • Tap Next and wait for Mail to verify your account. 
  • Choose information from your email account, like Contacts or Calendars, that you want to see on your device. 
  • Tap Save.

If you have an older iPad/iPhone that is not running version 11 of IOS then you will need these instructions instead as the process is slightly different:

https://cilix.zendesk.com/hc/en-us/articles/217777143-IOS-Mail-App-Adding-e-mail-account

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