Knowledgebase
8×8 – Setting custom Forwarding rules
You can use the normal Call Forwarding method from within 8×8 for forwarding all calls to one contact. However, if you wish to forward …
SharePoint and OneDrive
Overview SharePoint contains your shared company files. Any folder to which you have been granted access will appear in Windows File Explorer below your company …
Installing Heimdal Agent on Mac
Download Heimdal from here: https://prodcdn.heimdalsecurity.com/setup-mac/HeimdalPackage.pkg Locate the HeimdalPackage.pkg file on your computer, run the installer and press Continue. Press Continue to accept the License Agreement. …
Set up Microsoft Authenticator App for MFA
1. Download the Microsoft Authenticator app from Apple/Google app store (ensure its the correct one – the app is free and will never ask you to pay …
New Form of Email Phishing Attack
There is a new form of email phishing attack that is becoming increasingly common. DO NOT ENTER YOUR COMPANY EMAIL ADDRESS AND PASSWORD IN A …
Set up Multi Factor Authentication in Office 365
For Office 365 MFA authentication, you can either receive a text message, or use an Authenticator app on a mobile device. Setting up MFA using …
Add Additional Phone to Microsoft MFA
This knowledgebase article guides you through adding an additional authentication phone to your Microsoft account. Sign in to your work or school account and then …
Clear Unpinned Files From Office
This knowledgebase article guides you through clearing your recently accessed files in the Office Apps. Open Word. Click the File tab. Click Open. Right click …
Clear Windows Explorer Recent File History
This knowledgebase article guides you though clearing your recently access files from File Explorer. Open File Explorer. Right-Click on ‘Quick Access’ in the top left-hand …