Knowledgebase
How to Spot Phishing Emails
Emails sent from public email domains All (except the very smallest) businesses will send email from their company address. For example, all email sent from …
Open Website in Microsoft Edge Compatibility View
This knowledgebase article guides you through opening a website in Edge’s Compatibility View. Press onto the Internet Explorer icon in the upper left or right-hand …
Change Your 8×8 Work Ringtone on iOS
This knowledgebase article will guide you through changing the ringtone for the 8×8 Work app. Open the “8×8 Work” app. Tap the contacts icon (to …
Remote Access Permissions for MacOS
This knowledgebase article will guide you through setting the correct permissions for our remote access software. Please see below a brief video outlining the steps …
See your Quarantined Office 365 Messages
This knowledgebase article guides you through accessing and releasing emails caught in your email quarantine. To see your spam-quarantined messages in quarantine, please do the …
Using the Archive Button in Outlook
Microsoft have created a special folder for all those emails you have glanced at but haven’t had time to file. You know, the ones that might be …
Check Your Office 365 Quarantine
This knowledgebase article guides you through accessing and releasing emails caught in your email quarantine. To see your spam-quarantined messages in quarantine, please do the …
Disable Sleep When Closing Laptop Lid
This knowledgebase article will guide you through disabling sleep when closing your laptop lid. Open the start menu, search for ‘Control Panel’ then, click on …
Add a Shared Mailbox to Outlook for iOS
If you use Outlook for iOS, you can add a shared mailbox you have permissions to access on Outlook Mobile. To access a shared mailbox …