Add a Shared Mailbox to Outlook for iOS
If you use Outlook for iOS, you can add a shared mailbox you have permissions to access on Outlook Mobile. To access a shared mailbox on a mobile device, use the following steps. Sign in to your primary account in Outlook for iOS or Android (please click here for instructions on setting your Office 365 […]
Add a Mailbox to Outlook on iOS
To add a User Mailbox in Outlook for iOS, use the following steps. Tap the Add Account button in the left navigation pane, then tap Add Account. Enter your email address, and click ‘Add Account’. Enter your email account password and tap ‘Sign In’. If Multi-factor authentication is enabled, verify your identity. Accept any prompts […]
OneDrive Sync Icons
Blue cloud icon A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer. You can’t open online-only files when your device isn’t connected to the Internet. Green tick icons When you open an online-only file, it downloads to […]
Managing Junk E-Mail Options in Outlook
With the Junk E-mail Options function of Outlook, you can whitelist or block emails from a specific email address, or all emails from the same domain. To block or whitelist an address or domain, perform the following steps: Go to Home> Junk > Junk E-mail Options, see screenshot: a) To block an address […]
Setting up Multi Factor Authentication in Office 365
To set up Multi-Factor Authentication for your Office 365 account, please follow the steps below: From your web browser, enter the following into the address bar at the top: https://aka.ms/MFASetup Enter your email address, then click “Next”. If prompted, please select work or school. Enter your Office 365 password (if you do not know your […]
Adding Signatures in Outlook
In this Knowledgebase article, we walk you through the different ways of adding a signature into Outlook. Manually adding new signatures To manually add a new signature in Outlook, follow the steps below: Click on ‘File’ in the top-left corner of Outlook, and select ‘Options’ Select ‘Mail’ on the left-hand side & select ‘signatures’. Select […]
Online Security
We’ve seen a recent increase in the frequency of two scams involving emails. The first one has the following indicators: The email is sent from someone you almost certainly have never heard of but with a plausible sounding name. The subject can be quite random but often has the words “Transaction”, “Payment” or “Invoice” included. The subject […]
Potentially Dangerous Email Attachments
Reading this email is probably the most important thing you can do for your company today. Seriously. We’ve previously sent emails outlining the dangers of opening email attachments, clicking on links in emails and transferring money on the basis of an email request. Well, it’s only Tuesday and already this week we have dealt with […]
IOS Mail App – Adding e-mail account
You can use this guide to set up an email account on the included mail app for IOS. For setting up an email account with Outlook for IOS please click here. If you have IOS v11 or later please use the instructions here. From the Home screen, choose Settings. Next, tap Mail, Contacts, Calendars. In the Accounts section, tap Add Account. Choose your email account […]
Adding Exchange Account to Stock Mail App (IOS 11+)
These instructions let you know how to add an Exchange/Office 365 e-mail account to your Mail app on an iPhone/iPad that is running IOS version 11 or later: Go to Settings > Accounts & Passwords and tap Add Account. Tap Exchange. Enter your email address and enter a description. Tap ‘Sign In’ & enter your […]