Knowledgebase

Adding Exchange Account to Stock Mail App (IOS 11+)

These instructions let you know how to add an Exchange/Office 365 e-mail account to your Mail app on an iPhone/iPad that is running IOS version …

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IOS – Checking for System Updates

This article will guide you through checking and installing system updates for IOS.  Tap the Settings icon from the home screen.  Scroll down and tap …

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Installing Cilix Monitoring Agent – Windows

Overview We can use a monitoring agent to let us know the status of computers/servers/laptops and mobile devices and give us remote access to computers …

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Installing Cilix Monitoring Agent – MacOS

Overview We can use a monitoring agent to let us know the status of computers/laptops and to give us remote access to computers and laptops. …

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Installing & Using Chrome Remote Desktop

We can use Chrome Remote Desktop to connect to your PC or laptop if our agent isn’t yet installed or our remote control software isn’t …

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Install Office 365 on MacOS

This article will guide you through installing the Office 365 software onto your Mac.  Step 1: Sign in and install Office Go to www.office.com and if you’re …

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Install CilixDrive on MacOS

This article will walk you through installing the CilixDrive sync client on MacOS.  Click the download link that you’ll be sent with these instructions Double …

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Disabling signatures in Outlook

If you are using a central e-mail signature then you will need to disable your signature in Outlook so a duplicate isn’t added (or the …

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Disable Fast Startup in Windows 10

Issue By default, Windows 10 has Fast Startup enabled. This means that when you select the shutdown option from the Start Menu the computer is …

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