Knowledgebase

Installing Cilix Monitoring Agent – Windows

Overview We can use a monitoring agent to let us know the status of computers/servers/laptops and mobile devices and give us remote access to computers …

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Installing Cilix Monitoring Agent – MacOS

Overview We can use a monitoring agent to let us know the status of computers/laptops and to give us remote access to computers and laptops. …

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Installing & Using Chrome Remote Desktop

We can use Chrome Remote Desktop to connect to your PC or laptop if our agent isn’t yet installed or our remote control software isn’t …

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Install Office 365 on MacOS

This article will guide you through installing the Office 365 software onto your Mac.  Step 1: Sign in and install Office Go to www.office.com and if you’re …

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Install CilixDrive on MacOS

This article will walk you through installing the CilixDrive sync client on MacOS.  Click the download link that you’ll be sent with these instructions Double …

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Disabling signatures in Outlook

If you are using a central e-mail signature then you will need to disable your signature in Outlook so a duplicate isn’t added (or the …

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Disable Fast Startup in Windows 10

Issue By default, Windows 10 has Fast Startup enabled. This means that when you select the shutdown option from the Start Menu the computer is …

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Creating and emailing Contact Groups in Outlook

  Please find below instructions on how to create and email a Contact Group from within Outlook: Creating a contact group Click People on the Navigation bar. …

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Checking Box Sync Status

Open the system tray in the bottom right-hand corner of the screen.  Right-click on the Box Icon, then click ‘Preferences’  You should see a ‘Box …

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