Knowledgebase

OneDrive Sync Icons

Blue cloud icon A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take …

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Managing Junk E-Mail Options in Outlook

With the Junk E-mail Options function of Outlook, you can whitelist or block emails from a specific email address, or all emails from the same domain. To …

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Setting up Multi Factor Authentication in Office 365

To set up Multi-Factor Authentication for your Office 365 account, please follow the steps below: From your web browser, enter the following into the address …

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Adding Signatures in Outlook

In this Knowledgebase article, we walk you through the different ways of adding a signature into Outlook.  Manually adding new signatures To manually add a …

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IOS Mail App – Adding e-mail account

You can use this guide to set up an email account on the included mail app for IOS. For setting up an email account with …

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Adding Exchange Account to Stock Mail App (IOS 11+)

These instructions let you know how to add an Exchange/Office 365 e-mail account to your Mail app on an iPhone/iPad that is running IOS version …

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IOS – Checking for System Updates

This article will guide you through checking and installing system updates for IOS.  Tap the Settings icon from the home screen.  Scroll down and tap …

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Installing Cilix Monitoring Agent – Windows

Overview We can use a monitoring agent to let us know the status of computers/servers/laptops and mobile devices and give us remote access to computers …

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Installing Cilix Monitoring Agent – MacOS

Overview We can use a monitoring agent to let us know the status of computers/laptops and to give us remote access to computers and laptops. …

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