Outlook – Advanced Find
Advanced Find From Outlook, you can launch Advanced Find by pressing Ctrl Shift and F together. You can then enter keywords to search for in the subject field and message body. Please ensure you select the entire mailbox to be searched, including sub-folders, rather than just the current folder (click
Outlook – Recover recently deleted items
If you have deleted emails from Outlook that do not appear in your ‘Deleted Items’ folder, you may have recently deleted these from the ‘Deleted Items’ folder. Luckily, those emails will be stored for a short period of time, so it is worth seeing if you can recover these.
Remove Signatures from the iOS Mail App
If you are using a central e-mail signature then you will need to disable your signature in the iOS so a duplicate isn’t added (or the central signature is ignored). You won’t see the central signature on your e-mail, it is added when it is sent. (You will see the
Accessing O365 Shared Mailbox via OWA
Accessing a Shared Mailbox using OWA (Outlook Web App) allows you to perform changes to mailbox rules and set automatic replies (neither of which can be done using the Outlook Desktop App). Please note that you will need access rights to the Shared Mailbox, via your own O365 account, to
Password security & recommendations
NEVER USE WORK AND PERSONAL EMAIL PASSWORDS FOR ANY OTHER ACCOUNTS General advice Any device that contains business related information or can be used to access business related information should be, as a minimum, protected by a strong password. This also means if you use a personal (rather
Checking email Quarantine for Shared Mailboxes
To check for any emails sent to Shared Mailboxes, there are two methods to achieve this. Please note that you will need to have sufficient access rights to the Shared Mailbox, before you will be able to view the relevant Quarantine emails. Option 1: Use filters Log into
Installing Heimdal Agent on Mac
Download Heimdal from here: https://cilix-public.s3.eu-west-1.amazonaws.com/Heimdal/HeimdalPackage.pkg Locate the HeimdalPackage.pkg file on your computer, run the installer and press Continue. Press Continue to accept the License Agreement. 4. After accepting the EULA, select the destination where the HEIMDAL Agent should be saved and press Continue. This will allow you to choose on which disk to
8×8 – Setting custom Forwarding rules
You can use the normal Call Forwarding method from within 8×8 for forwarding all calls to one contact. However, if you wish to forward all your calls to more than one person, or to a ring group or auto attendant, please follow the below steps: 1. From the
SharePoint and OneDrive
Overview SharePoint contains your shared company files. Any folder to which you have been granted access will appear in Windows File Explorer below your company name, as per the screenshot below: OneDrive is software that runs on your computer and provides you with access to your SharePoint libraries. We