Over the Christmas period, we will be operating normal business hours until Friday, 22nd December.
There will be no support cover on the following days:
Monday, 25th December – Bank Holiday
Tuesday, 26th December – Bank Holiday
Monday, 1st January 2024 – Bank Holiday
Support for CRITICAL issues only will be available on 27th, 28th and 29th December. Please use our ticketing system by sending an email, with brief details of the issue, to helpdesk@cilix.co.uk.
Normal business hours will resume on Tuesday, 2nd January 2024.
Please note that our normal business hours are 09:00 to 17:00. Unless specifically arranged beforehand, we do not generally provide support outside these hours.