Over the Christmas period, we will be operating normal business hours until Wednesday, 24th December up to 1PM.
There will be no support cover on the following days:
Thursday, 25th December – Bank Holiday
Friday, 26th December – Bank Holiday
Thursday, 1st January 2026 – Bank Holiday
Support for CRITICAL issues only will be available on 29th, 30th and 31th December. Please use our ticketing system by sending an email, with brief details of the issue, to helpdesk@cilix.co.uk.
Normal business hours will resume on Tuesday, 2nd January 2026.
Please note that our normal business hours are 09:00 to 17:00. Unless specifically arranged beforehand, we do not generally provide support outside these hours.