Check Your Office 365 Quarantine

To see your Office 365 quarantined messages, please do the following:

Please exercise caution when releasing emails from your quarantine, as they may be malicious. If you are unsure, please contact Cilix.

  1. Go to your quarantine page at https://protection.office.com/#/quarantine
  2. Sign in, using your Office 365 credentials (please contact Cilix if you’re unsure of these).
  3. On your Quarantine page, you’ll see a list of any messages that were sent to you, but were identified as spam and redirected to the quarantine.
  4. Sort or search messages as needed.
  5. Double-click a specific quarantined message to view details about it, and take actions. If the message wasn’t actually spam, you can release it (have it sent to your mailbox – Please exercise caution when releasing emails from your quarantine, as they may be malicious.) and report it as not junk to the Microsoft Spam Analysis Team.
  6. Or you can select one or more messages, and then choose an action from the Actions drop-down list.

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