Opening a Shared Mailbox Outlook for MacOS

Use this Knowledgebase article if you have been given permission to access another user’s or a shared mailbox and use Outlook on MacOS

  1. Open Outlook.
  2. At the top of the screen, click on ‘Tools‘, and then click on ‘Accounts…
  3. Once the Accounts window appears, select the account with your work email address (on the left-hand side).
  4. Click Delegation and Sharing.
  5. Click the Shared With Me tab
  6. Click the ‘+’ icon.
  7. Enter the email address of the Shared Mailbox, select it from the list and click ‘Add’

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