Knowledgebase

Open Website in Microsoft Edge Compatibility View

This knowledgebase article guides you through opening a website in Edge’s Compatibility View. Press onto the Internet Explorer icon in the upper left or right-hand …

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Change Your 8×8 Work Ringtone on iOS

This knowledgebase article will guide you through changing the ringtone for the 8×8 Work app. Open the “8×8 Work” app. Tap the contacts icon (to …

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Remote Access Permissions for MacOS

This knowledgebase article will guide you through setting the correct permissions for our remote access software. Please see below a brief video outlining the steps …

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See your Quarantined Office 365 Messages

This knowledgebase article guides you through accessing and releasing emails caught in your email quarantine. To see your spam-quarantined messages in quarantine, please do the …

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Using the Archive Button in Outlook

Microsoft have created a special folder for all those emails you have glanced at but haven’t had time to file. You know, the ones that might be …

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Check Your Office 365 Quarantine

To see your Office 365 quarantined messages, please do the following: Please exercise caution when releasing emails from your quarantine, as they may be malicious. …

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Disable Sleep When Closing Laptop Lid

This knowledgebase article will guide you through disabling sleep when closing your laptop lid. Open the start menu, search for ‘Control Panel’ then, click on …

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Add a Shared Mailbox to Outlook for iOS

If you use Outlook for iOS, you can add a shared mailbox you have permissions to access on Outlook Mobile. To access a shared mailbox …

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Add a Mailbox to Outlook on iOS

To add a User Mailbox in Outlook for iOS, use the following steps. Tap the Add Account button in the left navigation pane, then tap …

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