Knowledgebase

See your Quarantined Office 365 Messages

This knowledgebase article guides you through accessing and releasing emails caught in your email quarantine. To see your spam-quarantined messages in quarantine, please do the …

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Using the Archive Button in Outlook

Microsoft have created a special folder for all those emails you have glanced at but haven’t had time to file. You know, the ones that might be …

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Check Your Office 365 Quarantine

To see your Office 365 quarantined messages, please do the following: Please exercise caution when releasing emails from your quarantine, as they may be malicious. …

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Disable Sleep When Closing Laptop Lid

This knowledgebase article will guide you through disabling sleep when closing your laptop lid. Open the start menu, search for ‘Control Panel’ then, click on …

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Add a Shared Mailbox to Outlook for iOS

If you use Outlook for iOS, you can add a shared mailbox you have permissions to access on Outlook Mobile. To access a shared mailbox …

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Add a Mailbox to Outlook on iOS

To add a User Mailbox in Outlook for iOS, use the following steps. Tap the Add Account button in the left navigation pane, then tap …

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OneDrive Sync Icons

Blue cloud icon A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take …

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Managing Junk E-Mail Options in Outlook

With the Junk E-mail Options function of Outlook, you can whitelist or block emails from a specific email address, or all emails from the same domain. To …

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Setting up Multi Factor Authentication in Office 365

To set up Multi-Factor Authentication for your Office 365 account, please follow the steps below: From your web browser, enter the following into the address …

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