Knowledgebase
Remote Access Permissions for MacOS
This knowledgebase article will guide you through setting the correct permissions for our remote access software. Please see below a brief video outlining the steps …
See your Quarantined Office 365 Messages
This knowledgebase article guides you through accessing and releasing emails caught in your email quarantine. To see your spam-quarantined messages in quarantine, please do the …
Using the Archive Button in Outlook
Microsoft have created a special folder for all those emails you have glanced at but haven’t had time to file. You know, the ones that might be …
Check Your Office 365 Quarantine
To see your Office 365 quarantined messages, please do the following: Please exercise caution when releasing emails from your quarantine, as they may be malicious. …
Disable Sleep When Closing Laptop Lid
This knowledgebase article will guide you through disabling sleep when closing your laptop lid. Open the start menu, search for ‘Control Panel’ then, click on …
Add a Shared Mailbox to Outlook for iOS
If you use Outlook for iOS, you can add a shared mailbox you have permissions to access on Outlook Mobile. To access a shared mailbox …
Add a Mailbox to Outlook on iOS
To add a User Mailbox in Outlook for iOS, use the following steps. Tap the Add Account button in the left navigation pane, then tap …
OneDrive Sync Icons
Blue cloud icon A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take …
Managing Junk E-Mail Options in Outlook
With the Junk E-mail Options function of Outlook, you can whitelist or block emails from a specific email address, or all emails from the same domain. To …